Khavisa Shilenge

Performance orientated dynamic Director that is highly reliable and professional with the ability to develop innovative strategies and techniques to provide the highest level of service to individuals and businesses. Overseeing cleaning staff and maintaining high standards of quality.

Skilled in maintaining balance of quality and productivity among staff while ensuring that all standards for cleanliness are met and exceeded in staff practices. Develop new practices as necessary and continually strategize improvement among cleaning practices and hygiene solutions . Succeeded in improving clients and residents rating of cleanliness from 3,2 stars to 4.5 stars, out of five, on average. Developed long-term strategy for revenue and margin expansion with monthly, quarterly, and annual forecasting in order to stay ahead of the competition.

Build and maintain financial models to make capital budgeting decisions, allocate resources and forecast cash/investment needs. Interact with clients directly to understand their needs and get a clear idea of the cleaning services they require. Manage all scheduling, staffing, and hiring or cleaning associates to ensure that personnel are highly skilled and competent.[/vc_column_text]